Effective Date: May 7, 2025
1. INTRODUCTION
Welcome to ZenVentory. By accessing or using our services, you agree to be bound by the terms of this document, including our Terms of Service, Privacy Policy, Disclaimer, and Consent Agreement. If you do not agree, please discontinue use immediately. ZenVentory is an informational service that provides health planning tools, lab summaries, and wellness education. It is not a healthcare provider and does not offer medical advice.
2. DEFINITIONS
"We", "Us", "Our": Refers to ZenVentory, its owners, employees, contractors, and affiliates. "You", "User": Refers to the individual accessing ZenVentory services. "Service": All content, materials, digital products, and interactions provided by ZenVentory.
3. TERMS OF SERVICE
3.1 Service Scope - Non-medical, educational support only - Delivery of digital reports, summaries, and wellness tools - One round of revisions permitted within 5 days of delivery 3.2 Eligibility You must be 18 years or older or have guardian consent to use ZenVentory. 3.3 Refunds & Revisions - All digital deliverables are final and non-refundable - Revisions limited to minor corrections within 5 calendar days of delivery 3.4 User Responsibilities - You agree to consult your healthcare provider before acting on any information - You agree not to copy, distribute, or resell ZenVentory materials - You accept full responsibility for how you apply any suggestions
4. LEGAL DISCLAIMER
ZenVentory is not a licensed healthcare provider. We do not: - Diagnose or treat conditions - Prescribe medications - Monitor clinical outcomes - Guarantee improvements Use of our services does not create a medical relationship. Always consult a licensed health provider.
5. PRIVACY POLICY
5.1 Data Collection We collect: - Name and contact details - Health-related intake form responses - Device, IP, and browser metadata via analytics tools 5.2 Use of Data Collected data is used to: - Generate customized wellness plans - Improve our service - Communicate with users 5.3 Data Storage and Access - Stored securely using encrypted systems - Access limited to essential personnel only - Retained for a period necessary to fulfill the purpose of collection 5.4 Third-Party Tools We may use third-party tools (e.g. Stripe, Tally.so, Google Analytics). These providers have their own privacy policies and compliance obligations. 5.5 Cookies and Tracking We use cookies and tracking pixels to understand usage and improve experience. You can opt out through browser settings. 5.6 Data Sharing We do not sell or share your data with third parties, except when required by law. 5.7 International Users If you access ZenVentory from outside Canada, you consent to having your data processed in Canada.
5.8 File Retention and Deletion Policy ZenVentory retains uploaded lab results, supplement lists, and other optional health-related files for no more than 21 days from the date of submission. After this period, files are permanently deleted from our systems. All files are stored securely during this time and accessed only by authorized personnel for the purpose of creating your personalized wellness plan.
6. CONFIDENTIALITY
We treat your personal data with strict confidentiality. Only essential team members have access to it. We will never sell your information.
7. CONSENT
By using ZenVentory, you: - Affirm your voluntary submission of personal health information - Agree to our collection, processing, and use of this information to generate a wellness plan - Accept these terms in full
8. INTELLECTUAL PROPERTY
All ZenVentory content (texts, layouts, PDFs, tools) is the intellectual property of ZenVentory. Unauthorized use, duplication, or distribution is prohibited.
9. LIMITATION OF LIABILITY
To the maximum extent permitted by law: - We are not liable for any indirect or consequential damages - Our liability is limited to the total amount you paid for the service
10. MANDATORY ARBITRATION
Any dispute, claim, or controversy arising out of or relating to your use of ZenVentory services shall be resolved by binding arbitration, rather than in court. The arbitration will be conducted in Alberta, Canada, and judgment on the award rendered by the arbitrator may be entered in any court with jurisdiction. You agree to waive any right to a jury trial or to participate in a class action lawsuit. This agreement to arbitrate survives any termination of these terms.
11. MODIFICATION OF TERMS
We may revise these terms at any time. Continued use constitutes acceptance. The latest version will always be posted on our website.
12. GOVERNING LAW
This agreement is governed by the laws of the Province of Alberta, Canada. Any disputes shall be resolved in Calgary, Alberta.
13. CONTACT
For any questions about these terms or your data, contact: ZenVentory Support Team info@zenventory.ca